If you need assistance, please contact our helpdesk, preferably by e-mail or telephone. Our helpdesk is staffed Monday to Friday from 07:00 to 18:00, and for some customers even longer.

We offer secure remote control assistance to our customers via LogMeIn and other High quality network and support-tools.

When trying to assist users with local IT support, it often is hard for the user to explain their problems, and difficult for the helpdesk staff to understand where the problem lies.

Option Development use LogMeIn remote control system to be able to assist users directly on their computers as long as an internet connection is available.

This is a safe and secure system for remote control and does not pose a threat to the company or local machines. Every remote control session is logged, and the user gets a notification window on his/her desktop that shows that a remote session is in progress.

In this way we can provide fast and efficient user support.