Support is to go the extra mile.

Our Service Desk provide a 24/7 help desk support for our customers.

To deliver the highest quality service and support, it is essential being available for our customers. This means going the extra mile, making the ultimate effort and never stop improving service and support.

Our help desk is always available, and will strive to ease the day to day business challenges and problems our customers may have.

To report in support incidents, please send an e-mail to support@option.no or call our helpdesk number: +47 51 29 07 07

In most cases of assisting our customers, we can remote our computers and/or equipment to do some troubleshooting and error correction. We perform while we have the customer on the phone, to try to solve the issue as fast as possible, and if this is not possible, we escalate this further into our organization.

Support desk

Some useful tools


To ease the support of our customers, we provide some useful tools that might be used in a support event.

 

Link to some of our services


Support


Our support are managed by senior technicians and infrastructure architects

Our help desk is always available, and will strive to ease the day to day business challenges and problems our customers may have.